Self Service Carolina still has a few kinks that need to be addressed
When a transition to a new technology system occurs, it’s normal to expect a few kinks and bugs here and there that still need to be addressed. But as students are beginning to register for classes, it’s clear USC’s Registrar’s Office didn’t take enough time to minimize difficulties for students.
It seems too many people now have horror stories about registering for classes under the new Self Service Carolina system, ranging from unlisted course times and professors to an American-born student being told she falsified her residency.
According to OneCarolina, however, these incidents and other technical difficulties are isolated and shouldn’t be used as evidence to claim the switchover to Self Service Carolina is completely flawed. But while these incidents alone wouldn’t cause much alarm, they’re tied with the fact that the Registrar’s Office released its master schedule of classes two weeks late, and students with busy schedules and lives to plan in the fall have been forced to register much later in the semester than usually.
Here at USC, more than 14,000 students have successfully registered for classes, and we must admit Self Service Carolina does provide students somewhat-easier access to information than VIP did.
But when students don’t have access to a functional and aesthetically pleasing graphical representation of their schedules, and when many can’t even reach the new system during a “peak load” of users, we’re a little disappointed the best news about the new system is that the servers technically haven’t crashed.
As students, we shouldn’t have to jump through hoops to register for required classes, and it’s appalling we’re dealing with these problems so late in the semester. We can only hope the Registrar’s Office and OneCarolina will fix these errors as soon as possible.